Installation of the eSIM profile is completed in Settings of your device, outside of the Nomad app or Website.
For iOS App:
To find detailed instructions, head over to your My eSIM page in the Nomad app and click “Installation Instructions” on the eSIM plan you bought. The instructions will guide you through installing your eSIM and choosing your preferences. You can also access the installation instruction through the email we send you soon after purchase.
For Website:
To find detailed instructions, head over to your My eSIM page (you need to sign in to view this page) and view the eSIM you purchased. The first tab is installation instruction.You can also access the installation instruction through the email we send you soon after purchase.
You will need internet access to download and install the eSIM profile into your Cellular setting. We recommend that you install (not activate) your eSIM on your phone soon after purchase but wait to activate the plan until you are ready to use the plan.
We also wrote an article on the eSIM installation process here if you’re interested.
Check out our website: getnomad.app