The APN (Access Point Name) settings are important to ensure that your eSIM is able to access the local network properly and for the use of mobile data.
Automatic APN settings
In most cases, Nomad eSIMs will automatically configure your APN settings for you, so you shouldn't need to set them up.
Manual APN settings
However, for some devices, the APN does not always auto-configure, and in these cases you will be required to set the APN fields manually.
First, you must find who your local provider is - do this either by contacting customer support or (in the near future), by checking your installation email.
Once you know who your provider is, simply refer to the below instructions to set up your APN correctly. Note that in all cases, you should always leave "Username" and "Password" fields blank. Fill in ONLY the "APN" field with the correct setting.
APN Settings by Provider
If your provider is Truphone: truphone.com
If your provider is Global1SIM: fastaccess
If your provider is Telna (or "Nomad"): internet or globaldata
If your provider is JoyTelecom: mobile
If your provider is Nomad Black: 4g.tele2.se or internet.tele2.se
If your provider is eSIMGo：drei.at
Example for setting the APN on iOS devices
- Go to Settings > Cellular (or Mobile Data)
- Select your Nomad eSIM under Cellular Plans (or Mobile Data Plans)
- Type in the provided APN information (example for Truphone below), leaving other fields empty
Example for setting the APN on Samsung devices:
- Select Settings
- Select Connections
- Select Mobile networks settings
- Select Access Point Names
- Select the add button
- Click APN and change to the APN information above
Example for setting the APN on Google Pixel devices:
-
- Select Settings
- Select Network & Internet
- Select Internet
- Select the Setting button
- Select Access Point Names
- Select the + button
If you have further questions, please contact customer support.